1doc EMDM Robot Pharmacy
The 1doc Electronic Medicine Dispensing Machine (EMDM) solution, or Robot Pharmacy, includes a fully automated warehouse with robotic arm technology, visual sorting, and autonomous mobile robots for streamlined medication processes.
As Singapore’s first automated prescription medicine machine for clinics, the Robot Pharmacy seamlessly integrates with electronic medical record systems such as the NEHR and patient-centred personal health records, ensuring precision in dispensing of prescribed medication.
How to Collect Your Meds from the 1doc Robot Pharmacy
Collecting your medication from the 1doc Robot Pharmacy is quick, easy, and secure. Whether you're visiting a 1doc clinic or another healthcare institution, follow these simple steps to retrieve your prescribed medication seamlessly.
From Robot Pharmacies At 1doc Clinics:
1
Scan QR Code
In your 1doc app, scan the QR code shown on the Robot Pharmacy's screen.
2
Review & Collect
Review your meds on the app, tap "Collect Now", and retrieve your meds from the Robot Pharmacy.
3
Access Medication Info
Find details, including dosage instructions, under Transactions > My Prescriptions in your app.
From Robot Pharmacies At Other Healthcare Institutions:
1
Verify Your Identity
Enter your phone no. or order no. on the Robot Pharmacy screen to receive an OTP on your mobile device. Enter the OTP to proceed.
2
Select Your Transaction
Choose your transaction and tap “Collect Now.” The Robot Pharmacy will prepare your medication.
3
Collect Your Medication
Once they’re dispensed, retrieve your meds from the Robot Pharmacy.
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The 1doc app is available on iOS and Android, with support for the latest 3 phone OS versions.
Contact Us
For feedback or support, please WhatsApp us at
+65 3135 1505
OR fill up the contact form and we will get back to you in 3-5 working days.
Support Hours
Monday to Thursday: 8am to 8pm
Friday to Sunday: 8am to 6pm